Contact Us
Do you need help? You’re in the right place!
We have created this section to provide you with all the assistance you need.
Address
Nextstep
Milestone Experion Centre, 2nd Floor
Sector 15, Part – II
Gurgaon, Haryana 122001
Customer Service Helpline
72 899 00000
Monday to Sunday from
10.00 AM to 8.00 PM
WhatsApp Support
Looking for your last shopping invoice or club points, offers and lot more: say ‘Hi’ on our WhatsApp: 7042667003
Customer Service Email:
For any concerns or assistance, please write to us at in-customer.service@nextstep.com
Escalation Matrix:
If your concern remains unresolved, you may reach out to our Customer Experience Manager at headcx-india@nextstep.com
Nodal Officer Contact:
For issues that remain unresolved even after engaging with our primary support channels, please write to our Nodal Officer at in-nodal.office@nextstep.com